FAQs – Courier Pickups

FAQs – Courier Pickups

Please contact Customer Service at support@focusgaze.online

This doesn’t happen often, but if a courier arrived but could not take the parcel, it could be because it contains a prohibited item or didn’t have the necessary paperwork ready.

If your shipment is very large in size or heavy in weight:

  • It may require special pickup equipment and a different vehicle.
  • Please contact us to schedule your pickup

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