Help and Support
What Can I ship?
View guidelines and restrictions about the items you want to ship to and from various countries.
Packing With Care
Pack your shipments for the journey. Follow our packing advice and tips and your shipment recipients will thank you!
The Journey Of A Package
Watch how your package travels with Focusgaze and learn how we can help you with each step of the journey.
What Document Do I Need?
Get information and advice about the documents needed to accompany your shipment.
The Customs Process
Find out how Focusgaze Express fits into the wider picture of the customs clearance process.
Duties And Taxes
Get tips to understanding duties and taxes when transporting goods across international borders.
Customs Clearance
Understand how our optimized processes and your shipment details play a critical role in the speedy clearance process.
Importing Food To The US
Follow FDA guidelines to ensure speedy customs clearance when shipping food to the US.
Terms Of Trade
Understanding Incoterms® rules – standardized trade terms for international trading.
Customs Regulatory Updates
Stay up-to-date on important customs regulations.
Email Us
How can we help you?
Call Us
Customer Service
607 CALL FOCUSGAZE
Email us:
Questions and support for shipment status, delivery and courier pickups. support@focusgaze.online
Holiday Hours
We’re closed on these holidays.
Focusgaze International Ltd.
New York, New York